Shipping and Deliveries

SHIPPING COSTS

Mesabliss products are delivered exclusively on the peninsula!

Mesabliss requires a minimum order quantity of € 100,-- (excluding shipping costs).

For orders up to € 100,--, including VAT, we charge a standard fee of € 15,-- for shipping costs. These costs will be automatically displayed during the checkout process on the website. No administrative charges or other fictitious costs will be applied.

Orders over € 250,--, including VAT, will be delivered with free shipping to an address in Spain (exclusively on the peninsula!).

For orders that need to be shipped on a (mini) pallet, actual shipping costs will always apply.

SHIPMENTS

When Mesabliss receives a new order alert, we first ensure that payment has been made correctly (PAYMENT METHODS), then we proceed to check if the product is in stock to send it as soon as possible. Otherwise, if there has been a stockout, the customer will be promptly informed of this inconvenience and can choose from the following options to continue with the order.

  • Wait for the established delivery date.
  • Choose an alternative product with the same characteristics.
  • Immediate refund.
  • If the customer decides to cancel the order before the estimated delivery time on our website and the product is with the transport agency, the shipping costs incurred up to that moment will be deducted from the amount paid.
  • Mesabliss shipments are only made on the peninsula.


DELIVERY TIMES

The delivery times indicated by Mesabliss are generally 7 to 14 business days.

The order will be delivered to the address provided by the customer during the purchase process. Any subsequent modification of this information may generate additional costs in the sale price, and especially, in transport costs.

The order will be delivered to the main entrance of the address indicated by the customer, and an identity verification will be performed to receive the goods.

We remind you of the legal obligation of the recipient (Article 366 - Commercial Code) to verify the products at the time of delivery. In case of visible defects, do not sign for the goods as conforming; instead, you must file an immediate claim with the carrier by making a written reservation on the carrier's delivery note. If the products have been damaged during transport to the point of being unusable, the recipient is not obliged to accept them. In case of rejecting the delivery, you must notify us immediately by email to info@mesabliss.es or through our online contact form.

Claims for breakages or damages during transport notified more than 48 hours after receipt of the goods will not be accepted. To proceed with the replacement of an item damaged or broken during transport, the customer must send photographs of the damage suffered by the received items, as well as a photograph of the shipping label, to the email info@mesabliss.es. In this case, Mesabliss will assume the transport costs for the replacement or exchange.